Closed Grievance

ID Name Reg. Mob. No. Email Query Services Problem Problem Desc. Responded Message
1 Kajal jha 9320297462 aarupathak2502@gmail.com Online Booking - Special Darshan Transaction Failures but payment is debited from my account 17 August ko morning 5 baje maine ticket booking ke liye payment Kiya. Payment debit ho gya account se but ticket book nhi hua. Main 8 am tk wait Kiya then second time dusre num se transaction kr ke d Merchant Name SRI SRI MAA KAMAKHYA DEVALAYA Merchant ID 521154 Atom Txn ID 11000235676944 Merchant Txn ID 164566bfdee72c3b6 Client Code MKDONLINE Product Name DEVALAYA Transaction Date 17-Aug-2024 04:54:47 Atom Txn Amt 1503.00 Bank Name ICICI UPI QR Payment Mode UPI Bank Conf. No 423069266899 Refund Amount 1503.00 Refund Status Full Refund Refund Initiated Date 20-Aug-2024 13:16:58 Atom Refund ID 8454697 Refund Bank Initiation Date Refund Close Date Refund Reference Number Refund Final Status Status REFUND INITIATED Refund has been iniated
2 Kajal jha 9320297462 aarupathak2502@gmail.com Online Booking - Special Darshan Transaction Failures but payment is debited from my account 17 August ko morning 5 baje maine ticket booking ke liye payment Kiya. Payment debit ho gya account se but ticket book nhi hua. Main 8 am tk wait Kiya then second time dusre num se transaction kr ke d The issue has been resolved.
3 Kajal jha 9320297462 aarupathak2502@gmail.com Online Booking - Special Darshan Transaction Failures but payment is debited from my account 17 August ko morning 5 baje maine ticket booking ke liye payment Kiya. Payment debit ho gya account se but ticket book nhi hua. Main 8 am tk wait Kiya then second time dusre num se transaction kr ke d The issue has been resolved.
4 Bhim Raj Pandit 9123027692 abhijitpratik@gmail.com Online Booking - For Defence Personnels Transaction Failures but payment is debited from my account Money deducted from bank account but website showing payment pending Don't Worry we have received your payment but due to some technical glitch we aren't able to receive the ticket. At the date of darshan please visit pro room to take your ticket
5 Bhim Raj Pandit 9123027692 abhijitpratik@gmail.com Online Booking - For Defence Personnels Transaction Failures but payment is debited from my account Money deducted from bank account but website showing payment pending The issue has been resolved.
7 BALJIT SINGH 09729254499 baljit.1dhingra@gmail.com Online Booking - Special Darshan Transaction successful but ticket is not generated My account got debit but tickets have not received The issue has been resolved.
11 OVS SARMA 9445203611 ovss241262@gmail.com Online Booking - Special Darshan Transaction Failures but payment is debited from my account Sir kindly arrange to extend the booking time from seven days to fifteen days since we have to plan from Chennai Thank you for your Suggestions. We shall let you know once it's get update
12 CHILUKURI VIJAYA KUMAR 9640795579 vijaychowdary151@gmail.com Online Booking - Special Darshan Transaction successful but ticket is not generated Amount debited my account but not booked ticket Don't Worry we have received your payment but due to some technical glitch we aren't able to receive the ticket. At the date of darshan please visit pro room to take your ticket
13 CHILUKURI VIJAYA KUMAR 9640795579 vijaychowdary151@gmail.com Online Booking - Special Darshan Transaction successful but ticket is not generated Transaction successful but ticket is not generated The issue has been resolved.
14 Namrata Bharti 07061012024 bhartinamrata04@gmail.com Online Booking - Special Darshan OTP problem Having problems in booking online pass We have solved the issue please try now
15 Santosh Kumar 9719935579 santymani@gmail.com Online Booking - Special Darshan Transaction successful but ticket is not generated Today I have booked ticket my axis bank account debited but The issue has been resolved.
16 santosh kumar 09719935579 santymani@gmail.com Online Booking - Special Darshan Transaction Failures but payment is debited from my account Today i have booked ticket online account is debited but ticket not generated The issue has been resolved.
17 Shyam bihari 9415110528 shyambiharidubey975@gmail.com Online Booking - Special Darshan Other Sir good Evening Sir I want to come in mata ji temple at Date 03/10/2024. But by mistake in date on ticket booking I have set date 03/09/2024 Sir it's my fully mistaking we need to set date 03/10/ Don't Worry You can visit at 3/10/2024 just at the morning show this message to the office room they shall issue you the pass
18 Dhanvada Ram Nageshwar 9441207203 nagesh_audit@yahoo.co.in Online Booking - Special Darshan Transaction successful but ticket is not generated I had booked darshan tickets for 4th September 2024 but darshan ticket was not generated after making successful payment through Google pay.The amount was debited from my account. Again I booked tick The issue has been resolved.
19 Sanjay singh bhadoria 7987219309 sbhadoria03@gmail.com Online Booking - For Defence Personnels Transaction Failures but payment is debited from my account Amount deducted from account and booking failed... I want my money back Your Amount has been Refunded
21 Dhanvada ram nageshwar 9441207203 nagesh_audit@yahoo.co.in Online Booking - Special Darshan Transaction Failures but payment is debited from my account I had booked darshan ticket for 4th September 2024. On the first occasion I made successful payment but the ticket was not generated. The UPI transaction ID is 424161290787 dated 28th August 2024. Ag Sorry for the late responds but I hope I have send your refund amount
22 Monish Rana 8597599705 mrsentalkhaprail@gmail.com Online Booking - Special Darshan Other I want to reschedule my booking date from 6th sept to 7th sept 2025 The issue has been resolved.
23 Srishti Sharma 9833314236 srishti2600@gmail.com Online Booking - Special Darshan OTP problem Not received otp unable to make booking The issue has been resolved.
24 Sharada 8095491234 skvssr@gmail.com Online Booking - Special Darshan Transaction Failures but payment is debited from my account twice i tried its deducted amount also The issue has been resolved.
25 Tara poddar 7045230633 tarapoddar9@gmail.com Online Booking - Special Darshan Transaction successful but ticket is not generated My online ticket is not generated and cannot be downloaded. The issue has been resolved.
26 Anjali Dave 9662205321 anjali199018@gmail.com Online Booking - Special Darshan Transaction Failures but payment is debited from my account I tried twice to book the pass but it shows error and didnt book the tickets The issue has been resolved.
27 Deepak Gupta 7398107500 deepakgupta8816149@gmail.com Online Booking - For Defence Personnels Other The person limit should be increased for defence personnel. You must permit family members of defence personnel with dependent card. How Only one person can go along with defence personnel The issue has been resolved.
28 Ankur Singhal 9897397490 singhalankur2020@gmail.com Online Booking - Special Darshan Transaction successful but ticket is not generated I book a second slot for 14 september my amount was also deduct but token was not generated please do some necessary The issue has been resolved.
29 Santosh Kumar 09719935579 santymani@gmail.com Online Booking - Special Darshan Transaction successful but ticket is not generated Payment of 501 was successful on 27.08.24 vide merchant transaction reference no. 2104966cd40342bc50 but ticket is not generated. please refund the amount at the earliest as now it's not possible The issue has been resolved.
31 Shivram panigrahi 09221218144 shivram.panigrahi1@gmail.com Online Booking - Special Darshan Transaction successful but ticket is not generated Stated as above Dear Sir, Please visit on September 17, 2024, and present your banking transaction at the PRO (Public Relations Office). Based on the transaction, your tour darshan will be arranged accordingly. Thank you. Warm regards, Maa Kamakhya Devalaya
34 Kamakhya Mahato 7807091977 kamakhya506@gmail.com Online Booking - Special Darshan OTP problem Otp not received Dear Sir, Please visit on September 17, 2024, and present your banking transaction at the PRO (Public Relations Office). Based on the transaction, your tour darshan will be arranged accordingly. Thank you. Warm regards, Maa Kamakhya Devalaya
37 Shubham saraswat 7985125356 saraswatshubham26@gmail.com Online Booking - Special Darshan Transaction successful but ticket is not generated Successfully paid for 2 adults on 13/09/2025 for darshan on 20/09/2024 but the tickets are not generated Dear Sir, Please visit on September 20, 2024, and present your banking transaction at the PRO (Public Relations Office). Based on the transaction, your tour darshan will be arranged accordingly. Thank you. Warm regards, Maa Kamakhya Devalaya
39 Shyam bihari dubey 9415110528 engineershyambiharidubey@gmail.com Online Booking - Special Darshan Other Pranam Sir ???? Sir I am Er shyam bihari dubey sir I want to come Kamakhya mata ji On 03 oct so I want to Book vvip ticket on 03 oct but but by mistaking in month I booked ticket on 03 September. I The issue has been resolved.
40 Ranajay Kar 8945577764 ranajay.cnx@gmail.com Online Booking - Special Darshan Transaction successful but ticket is not generated I have made the payment of RS 501+taxes for special darshan but my ticket has not been generated. Kindly assist me on priority. Dear Sir, Please visit on September 22, 2024, and present your banking transaction at the PRO (Public Relations Office). Based on the transaction, your tour darshan will be arranged accordingly. Thank you. Warm regards, Maa Kamakhya Devalaya
41 Mayank Agrawal 7906855716 mayankthecasanova001@gmail.com Online Booking - Special Darshan Other I booked a VIP Ticket for my mother (Prem Lata Agrawal Reg Mob No. 8279709607) for Darsan on 07 Aug 24 and approached to reception for ticket. There a OTP was needed which is sent to the mobile no. of The issue has been resolved.
42 Aman jain 9324276242 jainaman7896@gmail.com Online Booking - For Defence Personnels Transaction successful but ticket is not generated I booked ticket for 18 sep 24 morning darshan in defence category. But due to any reason payment debited and successful mail received on email but ticket not generated and showing payment pending. Plz The issue has been resolved.